FAQ

What is the Ninja Kidz Home Learning schedule for the weekly Live classes?


The weekly Live classes and the schedule can be found by going to "Login" and then clicking on "Live Classes". All classes are posted in Eastern Standard Time. Monday - Beginner Classes - 3:00 pm, 7:30pm EST Tuesday - Beginner Class - 3:00pm EST | Intermediate Class - 7:30pm EST Wednesday - Beginner Class - 3:00pm EST | Intermediate Class - 7:30pm EST Thursday - Intermediate Class - 3:00pm EST | Advanced Class - 7:30pm EST




Are the Ninja Kidz from Ninja Kidz TV leading the classes?


The Ninja Kidz from Ninja Kidz TV lead 1 class per month. When the class date with the Ninja Kidz Family is announced it is sent via email and on MySkillChart. The other weekly ninja classes are lead by Master Ninja Coach Garrett where he reviews pre-recorded classes while giving live and direct feedback to the ninja students.




How do I cancel Ninja Kidz Home Learning Program if I need to?


There is only ONE WAY to cancel your account, and that is by logging into your account through MySkillChart, Ninja Kidz web login, or within the app. Then you must go to "Membership Settings" and cancel your subscription. If membership page is not available, email your request to info@ninja-kidz.com with the subject "Ninja Kidz Cancellation Request".




How do I access the Live Classes?


Updated 9/9:

You can access any of the Live ninja classes by logging in to your account either on desktop or using the Mobile App. Then, click "Live Classes" to view the list of Zoom classes. If you enter outside the scheduled time, it will not let you in. If you are on a mobile device, you will need to download the Zoom App as well.
Live classes are available for Awesome Members Only!




How do I update my skills?


Updating your skills is easy! You can review the step-by-step "How-To" process HERE.




How do I upgrade from Basic to Awesome?


It's simple! In the app, select "Memberships", and from there select the package you would like to upgrade to!

On desktop, click your profile picture, then select "Membership Settings". From here, selec the package you would like to upgrade to!